EBOOKAn Executive's Guide to Choosing the Right Managed IT Service Partner for NFPs
Explore the IT strategies available to not-for-profits and discover how the right managed services partner can help you scale, secure, and streamline your operations.
Over 51,000 registered charities in Australia collectively generate $190 billion in revenue, yet more than half operate without paid IT staff.
(ACNC, 2024)
As your mission grows, so does the need for secure, scalable, and supported IT. From compliance and cybersecurity to team enablement and service continuity, technology plays a vital role in delivering outcomes and building trust.
This executive guide outlines the key considerations for NFP leaders when evaluating IT support and managed services. It also explores how working with a purpose-aligned partner like Netier can help you reduce friction, support your people, and stay focused on impact.
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We created this guide for executive leaders in the not-for-profit sector who are looking to make informed, future-ready IT decisions. Inside, you’ll find a breakdown of the most common IT challenges facing NFPs today, along with the types of support and expertise that can help you move forward. Learn how partnering with the right MSP can create more capacity, reduce risk, and enable long-term success.
Contents
1.
Empower Your Core Business Functions
Modern IT support that enables your mission, not just your infrastructure.
2.
Prioritise Strategic IT Initiatives
Align technology with long-term goals and outcomes.
3.
Mitigate Organisational Risks
Put proactive protection in place across systems and users.
4.
Strengthen Business Compliance
Stay ahead of requirements and meet expectations with confidence.
5.
Developing Scalable IT Governance
Build flexible frameworks that grow with your team and programs.
6.
Achieve Greater IT Cost Optimisation
Make smarter investments and eliminate inefficiencies.
7.
Assessing Your Current Environment
Understand your current position and what’s needed next.
8.
Leverage Your Partner’s Market Influence and Network Reach
Access better solutions, pricing, and support.
9.
Transitioning to a Proactive IT Management Approach
Plan ahead instead of reacting under pressure.
10.
Ensure Uninterrupted Business Operations
Minimise downtime and stay operational through disruptions.
11.
Elevate Your Employee Experience
Empower staff and volunteers with seamless, secure access.
12.
Enhance IT Workforce Flexibility
Support hybrid teams without compromising performance.
13.
Expand Access to Specialised IT Expertise
Access experienced professionals without hiring in-house.
14.
Raise IT Service Standards
Ensure consistent, high-quality support across your organisation.
15.
Accelerate Response and Resolution Times
Fix problems faster and reduce repeat issues.
16.
Ensuring Support, Continuity and System Reliability
Deliver uninterrupted services backed by reliable systems.
17.
Strengthen Your Security Framework
Protect sensitive data and maintain trust with funders and communities.
18.
The Value of Sector-Aligned Support
Work with a provider who understands your goals and challenges.
19.
Conclusion: Making the Right Decision
Explore your options and choose a partner that helps you lead with confidence.
According to Infoxchange stats, Only 38% of NFPs have a dedicated cybersecurity plan in place.
Don’t be part of the 62% flying blind.
Protect your people, data, and mission with confidence.
