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CASE STUDY

Chase Construction:
Tailoring IT Support for Ongoing Project Success

Introducing Chase Construction

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Since 2003, Chase Construction has grown into a respected and dependable construction company, delivering projects of varying scale and complexity across Australia. Known for award-winning, contemporary buildings, Chase operates with a strong focus on quality, attention to detail, and professional delivery.

As a small-to-medium enterprise with fewer than 50 employees, Chase required an IT environment capable of reliably supporting a lean team and active construction projects without disruption.

The Situation

Chase began working with Netier in 2015 after identifying the need for professional IT services to support its growing operations.

At the time, Chase relied on an internal server located at head office, with project teams connecting remotely for data storage. During a severe multi-day internet outage, this setup prevented teams from accessing critical project data. The outage compounded an existing issue and exposed limitations in the infrastructure that supported day-to-day operations.

For a construction business managing active projects, access to data is essential to maintaining continuity and delivery standards.

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 After a particularly bad multi-day internet outage which compounded an on-going issue that meant project teams could not access critical data, Netier offered a solution and proceeded to deliver a significant data migration service from start to finish. 
Chase Construction Senior Accountant, Vaughan Sweeney

How Netier Solved the Issues

 Netier partnered closely with Chase to strengthen and streamline their IT environment across the full lifecycle of their projects. From site setup through to completion, Netier ensured systems were reliable, responsive and built to support day-to-day operations without disruption.

A key initiative included a major data migration, moving information from the internal server to a more resilient environment. This uplift improved accessibility, strengthened reliability and created a more future-ready foundation for the business.

Through proactive support and structured processes, Netier has helped Chase operate with greater confidence, consistency and control across every project.

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Major Data Migration

Delivered a complete data migration from start to finish, improving resilience and reducing reliance on the internal server.

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Site Network Setup

Identity, Data, Device, Network, Security testing and monitoring, and Cyber security awareness training.

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Emergency Help Desk Assistance

Provided responsive help desk support when required.

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Structured Decommissioning

Managed structured decommissioning processes at project completion.

What Sets Netier's Approach Apart

For Chase, the value has come from having a committed and knowledgeable IT partner who understands the operational needs of a construction business.

Under Netier’s account management, Chase has experienced faster response times, improved efficiency, and a higher overall quality of IT support. The partnership has evolved beyond issue resolution to providing dependable support that underpins day-to-day performance.

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This has vastly improved the way Chase stores and accesses data and reduced areas of potential failure.
Chase Construction Senior Accountant, Vaughan Sweeney

Outcome highlights

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Improved Data Storage and Access

Improved the way data is stored and accessed to better support day-to-day operations.

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Reduced Areas of Potential Failure

Reduced exposure to potential points of failure within the IT environment.

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End-to-End IT Support Across the Life of Projects

Provided consistent IT support from project setup through to structured decommissioning.

Supporting Construction Businesses with Dependable IT

If your business relies on consistent access to project data and responsive IT support across multiple sites, Netier provides structured, professional IT services designed to support operational continuity.

Contact Netier to learn how your organisation can benefit from a proactive IT partnership.