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CASE STUDY

From Uncertainty to Assurance – How Nexia Canberra Transformed IT and Security with Netier

Introducing Nexia

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Nexia Canberra is a progressive accounting and advisory firm providing tailored financial solutions to clients across a range of industries. When their long-serving internal IT manager moved on, Nexia saw it as an opportunity to rethink how they managed IT. They turned to Netier - not just for support, but for strategic guidance, proactive security, and a true partnership.

The Situation

Nexia Canberra was facing several technology hurdles that needed immediate attention. Their infrastructure was aging, security risks were mounting, and they needed confidence that their systems could support their operations securely and efficiently.

Key challenges included:

  • Outdated on-premises servers, creating a potential risk to business continuity
  • Limited visibility into maintenance and security updates
  • Increasing pressure to secure sensitive client data in a high-risk industry
  • The need for reliable support after the loss of internal IT expertise
As a firm in one of the most targeted industries for identity theft, Nexia needed a partner they could trust to protect their people, their data, and their reputation.

How Netier Solved the Issues

Netier stepped in as more than a service provider - they became a trusted advisor and extension of Nexia’s team. The goal was simple: deliver a stable, secure, and well-managed IT environment that scaled with Nexia’s needs.

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Cloud-First Strategy

Cloud-First Strategy

Netier modernised Nexia’s systems with a strategic cloud migration, reducing risk and improving flexibility.

Security at the Core

Security at the Core

A proactive approach to patching, support, and maintenance gave Nexia confidence in the protection of their network and data.

Clarity and Communication

Clarity and Communication

Regular reports ensured complete transparency, giving Nexia full visibility into what was being done, when, and why.

Trusted Advisory

Trusted Advisory

Netier didn’t just maintain systems — they offered practical advice and a roadmap for long-term success.

What Sets Netier's Approach Apart

Where previous providers left gaps in service, Netier filled them with proactive care. Their ability to simplify the complex, communicate clearly, and respond quickly set them apart.

The partnership gave Nexia peace of mind - not just from improved systems, but from knowing they had a team behind them who genuinely cared.

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Netier have always been transparent about their work and the support they provide. We receive regular reports on patching, maintenance and helpdesk activities, which gives us strong peace of mind. Being an accounting firm, we’re in one of the most targeted industries for identity theft, so having confidence in the security of our network and data is absolutely essential.
- Brooke Mayfield, Marketing Manager & IT Coordinator, Nexia Australia

Outcome highlights

Modern, secure systems with improved reliability

Modern, secure systems with improved reliability

Transparent, proactive support with clear reporting

Transparent, proactive support with clear reporting

Trusted IT partner who understands the stakes

Trusted IT partner who understands the stakes

Confidence in data security and regulatory compliance

Confidence in data security and regulatory compliance

Talk to us Today

We’re here to help you with all your IT needs. Whether you have a question, need support, or are ready to explore how our Managed IT Services can benefit your business, we’d love to hear from you.

Reach out to us today, and let’s start a conversation about how Netier can support your success. Simply fill out the form or give us a call—we’re ready to assist you!